Tap into the ideas and insights within your company’s community.Almost a thousand of the world’s most innovative enterprises use Jive software to manage collaboration and communication between both employees and customers. Online communities powered by Jive can serve to increase sales, improve service and boost customer satisfaction.
DataSift + Jive
Get the maximum ROI out of your Jive instance. Enriched data from DataSift can identify the customer advocates, ideas, and content that drive business objectives.
Discover brand advocates
Get a stronger sense of who your company’s biggest champions are. Break down your community demographics by gender, language, and even happiness level.
Gauge community health
Measure how you are doing within different segments within your community. Use sentiment detection to figure out hot button issues and areas of strength or improvement.
Tune into feedback
Customer communities contain a wealth of ideas from the people who use your products or services the most. Find, rate, and categorize posts that can help your company grow.